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Shop confidently with our easy, hassle-free returns policy.
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Shop confidently with our easy, hassle-free returns policy.
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Shop confidently with our easy, hassle-free returns policy.
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Frequently Asked Questions
How long will my order take to ship?
In-stock merchandise and Open Edition artwork typically ship within 2–5 business days.
Limited Edition prints and canvases generally require approximately 3–4 weeks because they are specially produced and then individually signed and numbered by Ramon before shipping.
Custom artwork, oversized pieces, and specialty orders may require additional time. These details will be discussed directly with the customer.
How can I track my order?
Tracking information will be emailed once your order ships. Because Bay Pop Shop works with several specialty production partners, orders containing multiple products may arrive in separate packages.
What is your return policy?
All Bay Pop Shop artwork and products are final sale and are not eligible for returns, exchanges, or refunds for change of mind, incorrect size selection, or personal preference.
If your order arrives damaged, defective, or incorrect, please contact Bay Pop Shop as soon as possible and within 2–5 business days of delivery so we can review the issue and submit a claim when necessary.
Please see our complete Refund, Returns & Order Policy for additional details.
What if my artwork arrives damaged?
Please contact Bay Pop Shop as soon as possible and within 2–5 business days of delivery and provide:
Your full name
Order number
Clear photos of the artwork, damage, and packaging
A brief explanation of the issue
Please keep the artwork and all original packaging until the claim has been resolved.
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